The best way to understand Gnarly Host is to see it. Watch a walkthrough, explore the live booking engine, preview every guest style, and click through the operations board and SOPs your team runs behind the scenes — all in one place.
Short, guided video tours of the booking engine and the Pro automation app — from a guest's first direct booking to a fully hands-off stay.
See how guests search, compare, and book direct on your own site — and how the commission stays with you. Full walkthrough video coming soon.
Watch a guest request flow through payment, SMS approval, and confirmation without you touching it. Full walkthrough video coming soon.
This is the actual booking engine your guests use — search by city and dates, filter by amenities, compare listings on a map, and run through checkout. Real PMS data, your brand.
Everything you need for a perfect stay, curated in order from arrival to checkout.
A considered guide to your stay — where to go, what to know, and how to make the most of every day on the lake.
Classic is clean and familiar · Concierge guides guests down a warm timeline · Editorial reads like a magazine · Bold goes dark with a glowing, premium feel. Every style takes your logo and brand colors.
Pick the extras that make your stay easier — approved by your host and charged only when confirmed.
Hand-picked add-ons for The Lakehouse. Select what you would like — you are only charged when your host approves.
Guests select add-ons, and you are only paid when the request is approved. Pick the style, set your brand colors, and it is live — no design work required.
Every guest problem, refund, dispute, and owner request in one place — from HostBuddy, Hospitable, or added by hand. Flip between board and list, just like the real app.
Time-sensitive issues float to the top with reminders. Flag a stay for AirCover and we watch the review window for you. Nothing falls through the cracks.
Reviews sync from your PMS — including the private feedback only the host sees. AI pulls out the concrete problems, even from a 5-star review, and one tap queues a task or issue for the right trade.
"Loved our stay! Only tiny thing — we could hear scratching in the wall at night and the upstairs blind was broken. Still 5 stars, we'll be back!"
"Everything was great. Just a heads up for you — the shower drained really slowly all week."
"Nice place but the kitchen was not very clean when we arrived and the smoke detector kept chirping."
Problems hide in glowing reviews. We never prefilter by rating, so a 5-star fix never slips by.
The honest notes guests send only to the host are where the real problems are — and we read those too.
Queue any problem as a vendor task or internal issue, routed to the right trade — human always in the loop.
Reviews are a source, not another inbox — anything actionable lands on the same queue your team already works.
Guidebooks tell a guest the WiFi password. SOPs tell a cleaner the lockbox sticks in the cold — searchable, per-property or global, and imported from your docs, spreadsheets, or PMS.
Type a place or a problem and get the answer — no scrolling a 40-page manual.
Bring in PDFs and docs, spreadsheets, or facts straight from your PMS.
When the PMS changes, we flag drift for review — your edits are never overwritten.
Choose your styles, drop in your colors and logo, and give guests a guidebook and request form that feel like your brand — not someone else's tool.