Owner Portal

A portal your homeowners actually want to log into.

Give owners a branded place to see the work, the completed reports, the guest reviews on their property, and the schedule — and to raise a request straight into your team’s queue instead of your voicemail.

Give owners proof instead of promises. Branded to you · Owners see only their own properties

Everything an owner calls you about, already answered.

Owners see the work, not your back office

  • Each owner sees only the properties they actually own.
  • Completed task reports with photos, released when you choose.
  • Internal notes stay internal — you decide what is owner-visible, note by note.

What the owner sees: released reports for their own properties, nothing else.

They raise it, you triage it, they watch it happen

  • Owners submit a request and it lands in your queue as a tracked issue with an owner and a priority.
  • Once a vendor schedules the visit, the owner sees the date in their portal — no one has to relay it.
  • They get status in plain language, never your internal workflow terms.

An owner-raised issue: internal notes stay internal, and one toggle controls what the owner sees.

Show owners you caught it before they did

  • Guest reviews on their property are mined for the specific complaint, not just the star rating.
  • That finding becomes a tracked issue, and the fix becomes a report the owner can see.
  • The owner watches you solve a problem they had not noticed yet — which is what renews a management agreement.

Private guest feedback, extracted into work you can act on.

Everything in the owner portal

Branded experience

Your logo and colors, not ours.

Scoped access

Owners see their properties and nothing else.

Released reports

Photo-backed proof of work, on your timing.

Owner-raised issues

Requests flow into your queue automatically.

Plain-language status

Owners never see internal workflow vocabulary.

Per-note visibility

Mark any note internal or owner-visible.

One-link invites

They set their own password. No account admin for you.

Email updates

Owners hear about progress without logging in.

Instant revocation

Access ends when the agreement does.

Built for hosts who would rather grow than babysit.

★★★★★

“Before Gnarly Host, I was constantly playing phone tag between guests and cleaners. Now everything happens automatically, and I’ve reclaimed 10+ hours per week while actually making more money.”

JP
Jennifer Park
STR Operator, Westminster, CO
★★★★★

“The revenue sharing feature is genius. Our cleaners are now motivated to accommodate more requests, and our guest satisfaction scores have never been higher. It’s a win-win-win.”

CR
Carlos Rodriguez
Coastal Escapes, Miami, FL
★★★★★

“Gnarly Host eliminated the headache of coordinating early check-ins. Our guests love the instant process, and we’re making an extra $200+ per property every month without any extra work.”

SM
Sarah Mitchell
Mountain View Rentals, Aspen, CO

Works with the rest of the platform

These pieces are designed to hand off to each other. Here is what connects to this one.

Common questions

What does an owner see when they log in?

Their own properties, the completed work reports you have released, the guest reviews on their property, and any requests they have raised.

Can owners see my internal notes?

No. Notes are internal by default. Each note has its own owner-visible toggle, and so does each issue.

Do owners see work before it is finished?

Only if you want them to. Reports are released on your timing, after your team has reviewed the work.

How do owners raise a request?

Straight from their portal. It lands in your queue as a tracked issue rather than as a voicemail.

Can an owner see when work is scheduled?

Yes. Once a vendor picks a date, the owner sees it in their portal without anyone relaying it.

Get started

Give owners proof instead of promises.

The photos are already there. Just let them see them.