Check-in details, wifi, house rules, and local tips in a guidebook that matches your brand — with an AI assistant that answers guest questions instantly and never gives away your door codes.
Same content, four different looks. Switch between them below.
Tap the tabs at the bottom, or open Help to try the guest chat. Classic is clean and familiar · Concierge warms it up · Editorial reads like a magazine · Gnarly goes dark and premium.
Same guidebook, two brands. Your logo, palette, and type on every guest screen.
Real answers from your own guidebook — and the questions only you can decide land in your inbox.
Your add-ons sit under the door code — on the screen every guest already opens.
Classic, Concierge, Editorial, and Gnarly.
Draft a full guidebook from your property data.
Instant answers, grounded in your own content.
Reusable answers across properties.
Clean links you can drop into any message.
Claim flow that works with masked guest emails.
Returning guests see their own stay details.
Built for the phone your guest is holding.
“Before Gnarly Host, I was constantly playing phone tag between guests and cleaners. Now everything happens automatically, and I’ve reclaimed 10+ hours per week while actually making more money.”
“The revenue sharing feature is genius. Our cleaners are now motivated to accommodate more requests, and our guest satisfaction scores have never been higher. It’s a win-win-win.”
“Gnarly Host eliminated the headache of coordinating early check-ins. Our guests love the instant process, and we’re making an extra $200+ per property every month without any extra work.”
These pieces are designed to hand off to each other. Here is what connects to this one.
Most questions are answered from your own guidebook content at no AI cost. Only genuinely new questions reach the model, and you set a hard monthly ceiling.
No. Access codes are never loaded into the model’s context, and the system prompt separately forbids disclosing them. Two independent defenses.
It hands the question to you by email rather than guessing.
Yes. Four visual styles, plus your logo and colors on every guest touchpoint.
No. AI can draft the whole guidebook from your property data, then you edit what it produced.
Then let the guidebook answer it forever.