Most platforms find out a clean is done when the cleaner closes out their day — often long after dark. We do not wait for that. Approvals, denials, and status go out by text and come back as real decisions in the system, while the cleaner is still standing at the property.
Slack
Hospitable
Guesty
The same turnover, tracked two different ways.
What happens after a one-word reply.
Every decision, with its trail, in one queue.
Team members, departments, and their notification channels.
One word from the cleaner closes the request.
Threads stay coherent for the team that works there.
Signed links approve or deny without a login.
Every recipient controls their own alerts.
Different vendors, different routes.
Only the people who own it get told.
Automatic updates at every step of the request.
A per-user inbox for anything that is not urgent.
Message copy you control, not ours.
“Before Gnarly Host, I was constantly playing phone tag between guests and cleaners. Now everything happens automatically, and I’ve reclaimed 10+ hours per week while actually making more money.”
“The revenue sharing feature is genius. Our cleaners are now motivated to accommodate more requests, and our guest satisfaction scores have never been higher. It’s a win-win-win.”
“Gnarly Host eliminated the headache of coordinating early check-ins. Our guests love the instant process, and we’re making an extra $200+ per property every month without any extra work.”
These pieces are designed to hand off to each other. Here is what connects to this one.
Yes — SMS is part of every plan, along with email notifications.
No. They reply to a text message. That is the whole interaction.
The request stays pending and visible in your queue, so you can step in — but only when you actually need to.
Because cleaners update those at the end of the day, between jobs. A text gets answered in minutes, which is the difference between telling a guest yes and telling them you will check.
Yes. Assignees and watchers are explicit, so exactly the right people are notified and nobody else is.
Yes, per property and per channel. Muting one route does not silence their whole account.
The person who knows the answer has a phone in their hand. Ask them there.