Guest complaints, owner requests, and maintenance findings all land in one triaged queue — then become tracked work with an assignee and a deadline, instead of a note in someone’s phone.
HostBuddy
Hospitable
Guesty
SlackThe issues board, filtered by status, assignee, and property.
The action-items queue, populated and waiting to be triaged.
Tasks created from issues, tracked to completion.
A rotatable, revocable ingest URL unique to your account.
Incoming items get grouped and titled before you read them.
Many-to-many, so one problem can span several jobs.
Close one and the next occurrence schedules itself.
Escalating reminders as a due date approaches.
Mark any note internal or visible to the owner.
New items can post to a channel your team already watches.
Attach visual context vendors can see but not edit.
Get told when a feed goes quiet unexpectedly.
“Before Gnarly Host, I was constantly playing phone tag between guests and cleaners. Now everything happens automatically, and I’ve reclaimed 10+ hours per week while actually making more money.”
“The revenue sharing feature is genius. Our cleaners are now motivated to accommodate more requests, and our guest satisfaction scores have never been higher. It’s a win-win-win.”
“Gnarly Host eliminated the headache of coordinating early check-ins. Our guests love the instant process, and we’re making an extra $200+ per property every month without any extra work.”
These pieces are designed to hand off to each other. Here is what connects to this one.
From the tools you already use to talk to guests, plus your guest reviews. We will walk through your specific stack on a demo.
No. It groups and titles incoming items so you are reviewing rather than transcribing. You approve anything that becomes real work.
An action item is raw and unreviewed. Once you approve it, it becomes a tracked issue with an assignee, a priority, and a deadline.
Yes. Issues and tasks are many-to-many, so a single problem can span several jobs and still be tracked as one thread.
Only if you choose. Notes are internal by default and each one has its own owner-visible toggle.
Stop running your operation out of a group chat and a memory.