Upsells & Requests

Turn early check-in into revenue, not a phone call.

Guests ask for early check-in and late checkout whether you sell them or not. This takes you out of the middle: the guest asks, the cleaner answers from their phone, the card is charged, and everyone is notified — without a single message to you.

You stop being the middleman. Authorization holds · Approve or release per item

Requests guests already paid for.

18 hrs
Hours Reclaimed Every Week
$1,450/mo
Average Monthly VA Costs Eliminated
$875/mo
Additional Revenue from Automated Upsells
$27,900/yr
Average Annual Operational Savings Per Host
StripeStripeGuestyGuestyHospitableHospitable

The conversation happens without you.

No more “is the house ready yet?”

  • The guest asks in a form instead of messaging you at 8am on a checkout day.
  • The request goes straight to the person cleaning that unit — the only one who actually knows the answer.
  • Guest, cleaner, and your team are all notified of the outcome. You find out because it is in the queue, not because someone asked you.

The same request, with and without you in the middle.

Give your cleaner a reason to say yes

  • Set a percentage per property and the cleaner earns a share of every early check-in and late checkout they approve.
  • A request that used to be unpaid extra work becomes money in their pocket — so it gets approved instead of ignored.
  • Their share is paid to their own Stripe account. You keep the rest, on revenue you were not collecting before.

A $40 early check-in, shared 30% with the cleaner who made it possible.

Sell them at checkout, before the stay even starts

  • The WP Booking Engine pulls your add-ons live from Gnarly Host Pro and offers them during checkout on your own site.
  • The guest ticks early check-in or a pet fee while they are already paying — the moment they are most willing to add to the order.
  • It becomes an authorization hold on your Stripe account and a request in Gnarly Host Pro, handled by your cleaner exactly like any other.

Add-ons offered at checkout, then handled as a normal request.

Sell whatever makes sense for the property

  • Pet fees, mid-stay cleans, late checkout, gear rental, grocery drops.
  • Assign different upsells and prices to different properties.
  • Offer some for free to drive goodwill without touching payment.

Your add-ons in the guidebook, priced and one tap from purchase.

Everything in requests & upsells

Cleaner revenue share

A set percentage per property, paid to their own Stripe account.

Per-property pricing

Different fees for different units.

SMS approvals

Cleaners approve from their messages app.

Auto-capture

Charged on approval, released on denial.

Free upsells

Offer add-ons at no charge when it helps.

One guest form

Early check-in, late checkout, and add-ons requested together.

Guest notifications

Automatic updates at every step.

Request calendar

See what is pending against real occupancy.

Four form styles

Match the request form to your brand.

Built for hosts who would rather grow than babysit.

★★★★★

“Before Gnarly Host, I was constantly playing phone tag between guests and cleaners. Now everything happens automatically, and I’ve reclaimed 10+ hours per week while actually making more money.”

JP
Jennifer Park
STR Operator, Westminster, CO
★★★★★

“The revenue sharing feature is genius. Our cleaners are now motivated to accommodate more requests, and our guest satisfaction scores have never been higher. It’s a win-win-win.”

CR
Carlos Rodriguez
Coastal Escapes, Miami, FL
★★★★★

“Gnarly Host eliminated the headache of coordinating early check-ins. Our guests love the instant process, and we’re making an extra $200+ per property every month without any extra work.”

SM
Sarah Mitchell
Mountain View Rentals, Aspen, CO

Works with the rest of the platform

These pieces are designed to hand off to each other. Here is what connects to this one.

Common questions

How does the guest pay?

Each request becomes an authorization hold on your Stripe account. It is captured on approval and released on denial.

Can I approve one item and deny another?

Yes. Each item holds independently, so denying one releases only that item’s hold.

Who approves the request?

Whoever is actually working that property. They can approve or deny by replying to a text.

What can I sell besides early check-in?

Pet fees, mid-stay cleans, late checkout, gear rental, grocery drops — anything you want to price per property.

Can I offer something for free?

Yes. Free upsells let you drive goodwill without touching payment.

Do I have to approve every request myself?

No — that is the point. Requests go to whoever is cleaning that unit, because they are the only one who knows whether the turnaround allows it.

Why would my cleaner bother approving these?

Because you can share a percentage of the revenue with them. An early check-in stops being unpaid extra work and becomes money in their pocket.

Get started

Get out of the middle.

Your guests are already asking. Let the person doing the work answer — and pay them for it.